What’s included in the base packages?
Both base packages include the Carbon Trainer itself, a wall mount and stand if you ordered the stand edition. Also included is a six-pack of smart sensors (more available during checkout if needed) and two resistance bands.
How do I buy weights or add sensors?
You'll be able to add weights or sensors to your order in the following steps. If you decide you don't want to order weights right now, you haven't lost your opportunity. Simply send us an email before your order ships and we'll send you a link where you can easily add to your order.
When will my order arrive?
Carbon Trainers ordered from the current inventory will be shipped in February2021. Orders after that will be shipping May 2021.
What is the advantage of ordering early?
Get started on your fitness with the best product ever in January, otherwise you will be waiting until May!
What countries do you ship to?
Right now, we’re only taking orders for the contiguous USA (lower 48) and Canada for our January ship date.
Can I return my Carbon?
We are confident that you're going to love your Carbon, but if for any reason you don't, you can return it for up to 60 days after delivery, no questions asked. And if you reside in the US, return shipping is on us. You can also request a refund any time before your Carbon ships.
Can I change my delivery address between ordering and shipping?
Yes, just contact our customer support team and we will make sure your Carbon reaches the right place.